Micro IT
Right-sized support for smaller environments — including home users — with clear scope and professional delivery.
Micro IT specific services*
Micro IT specific services listed below are geared towards ensuring the technology meets your business needs. Wether you are starting a new business, expanding, or if you just need quick help. Plus, all services include discounts when you sign up for our monthly service subscriptions.
- Business IT Consulting & Assessment - Examples of consulting include business startup assistance (obtaining LLC, EIN, etc), and making recommendations for tools and technology to support your business
- Cloud and server assistance
- Website services
- Camera Installations (See Below)
- Any Other Professional Service we are experts at!
* Discounts vary between services
Home User specific services*
Home users are not excluded from our services, here are some examples of what we can help home users with. Plus, home users can also purchase our monthly subscriptions and also take advantage of service discounts.
- Remote tech support, such as clean ups, training, and more
- Building Custom PCs
- Building custom media server for hosting your own Movies, TV Shows, Music,
- IoT services, such as installing smart locks, security systems, and many more
- Camera Installations (See Below)
- Any Other Professional Service we are experts at!
* Discounts vary between services
Camera Installation & Configuration*
Professional camera installation and configuration for residential and small business environments — focused on clean setups, reliable coverage, and secure access.
- Mounting and positioning
- Device configuration and testing
- System verification and client walkthrough
* Installation scope depends on power availability and site conditions. More complex installs may require additional labor or licensed contractors.
Simple monthly plans designed for small environments
Micro IT is built for micro-businesses, small organizations, and home users who want professional support with clear scope.
- 1 managed workstation
- Patch management and antivirus
- Monitoring and alerts
- 1 hour/month remote support
- Quarterly health check
- Up to 3 managed workstations
- Patch management and antivirus
- Monitoring and alerts
- 2 hours/month remote support
- Quarterly health snapshot
- Up to 5 managed workstations
- Up to 1 server (AD, DHCP, DNS)
- Patch management and antivirus
- Monitoring and alerts
- 4 hours/month remote support
- Quarterly health snapshot
Optional Add-On Services
- Additional workstation
- Additional server
- Backup storage and monitoring
- Additional Hypervisor
- Emergency support
- On-site visit
Network Monitoring & Support
Keep your network reliable with monitoring, configuration backups, and support — scaled to your environment.
- Up to 1 network device (all-in-one router/AP combo)
- Uptime and latency monitoring
- 1 hour/mo remote support
- Quarterly snapshot
- Up to 3 network devices (combo, router, switch)
- Configuration backups (supported devices)
- 2 hours/month remote support
- Quarterly snapshot
- Up to 5 network devices (firewall, router, switch, WLC)
- Configuration backups (supported devices)
- 4 hours/month support
- Quarterly snapshot
Network Add-Ons
- Additional Combo device
- Additional Firewall
- Additional Core Switch
- Additional Access Switch
- Additional Standalone APs
- Additional WLC
- Emergency support
- On-site visit
Common Use Cases
- Small offices that need professional support without enterprise overhead
- Home users who want reliable remote support and guidance
- You need monitoring, updates, and help keeping devices stable
- You want optional coverage choices without being forced into 24×7
Support Coverage Options
Support availability shouldn’t be one-size-fits-all. Coverage options let you choose what fits your operations today — with the ability to scale as needs change.
Business Hours
Standard weekday support during normal business hours.
Extended
Early mornings, evenings, and limited off-hours coverage.
Limited Weekend
Critical support availability on weekends.
24×7
Around-the-clock coverage for always-on environments.